Frequently Asked Questions

Orders under $100 must be paid in full before your event. Orders over $100 must pay a $50 non refundable deposit. 

In case of unforeseen circumstances if your event is canceled and you've already made a down deposit or full payment you will receive a credit in our system.

We accept cash, check, debit, and credit cards as well as money services like Cash App and Zelle. 

We currently provide our services throughout the entire Genesee County Michigan and Mid - Michigan. 

Delivery times may vary depending on the start time of your event.  Deliveries take place the day before or the morning of your event depending on the availability of the crew within an hour time frame. Pick-up times may vary depending on location and crew availability. 

Our tents can be set up on grass and asphalt surfaces only.  An additional fee of $60 will be added for the asphalt surface setups. 

We will not be responsible for damages to any underground utilities or sprinkler systems. Please notify Amazing Tents And Chairs of any systems before staking or equipment.  Any damages accrued to Amazing Tents And Chairs l equipment while in the renter's possession will be the renter's responsibility. The full cost of equipment replacement or repair will be charged to the renter. We will not hold our customers responsible if the equipment is damaged by equipment failure or weather conditions. Amazing Tents And Chairs will not be responsible for damages to grass or sod. Stakes are used for some of the tents; we will not be held responsible for any injuries. 

 Customers are responsible for returning rentals in the same clean condition they received them. Excessive dirt, stains, tape residue, or damage beyond normal wear and tear will result in a $50 cleaning fee.